Client Retention for Agencies

AnamikaRE

The right time. In an article publish by eMarketer , which in turn takes up the study carri out by CSO Insights and Seismic,  in  BB professionals claim - already in  - that social mia selling tools have allow them to increase the number of commercial contacts to interact with;  of those interview notic a ruction in the time requir to research target companies and buyers . Prospects use social channels to search and share information, solve problems and find effective solutions to their nes. Consequently, the commercial approach must be as personaliz as possible , to help contact with relevant, useful and non-invasive content.

Find out how to align your BB sales process with the market in our free guide! After the first interactions, which wedding photo editing service serve to understand the nes of the potential customer, the relationship can only become solid if the bond of mutual trust is maintain and the nes continue to be listen to, responding with tailor-made initiatives. Trust , let's remember, is the most important element in BB , because if it is consolidat in the purchasing process it facilitates the conclusion, but if it is nurtur.



After the definition of the commercial agreement it can give rise to upselling , cross -selling and by word of mouth . To learn more about this model that goes beyond the idea of ​​funnels and HubSpot call flywheel, watch this video. The social buying process is exactly that of selling, but analyz from the buyers' point of view : just as salespeople have various channels at their disposal to identify potential customers and study their behaviour, BB buyers use them to find answers to their questions , read the opinions of professionals like them and select suppliers.